Testimonials from Patients
I reached out to you last November regarding your practice taking care of my mother (Phyllis V.) as we moved her into Spring Arbor’s Assisted Living Facility in Raleigh as her dementia progressed.
The staff assigned to Spring Arbor are dedicated & caring to my mother as well as the other residents & this is certainly appreciated. Dr. Narine has gone above & beyond what’s expected from him in his duties. He and the other staff, especially Brittany McKinney (not sure of correct spelling) take a keen interest in the residents. Both of your staff always respond to any questions I’ve had over the past several months & are dedicated to their profession.
Please forward my appreciation to your staff & we sincerely appreciate your firm’s dedication to the folks at Spring Arbor.
Dear Dr. Taavoni,
You answered our email request for a visit while on the plane, flying home from Japan. You arrived late at night and came to us the next day, even after some confusion on our part. How fortunate we are to have a doctor who is so incredibly competent and responsible… and has such astounding stamina. What you did was an act of grace and a work of art.
Here’s a quick report on what happened when you visited. No words exist that fully express the gratitude in our hearts. So I’ll just send you a great big hug.
"I have been so impressed with the people from Doctors Making Housecalls who have provided care for my family member, who resides in a family care home that contracts with DMHC. Both his physical and mental health practitioners have been really fantastic in terms of keeping me informed, asking for my input as far as medication changes, and responding quickly when I have a question or need consultation. This is a breath of fresh air and relieves some of the great stress that comes with having a loved one who struggles with mental illness. Whenever I've spoken with any of his care providers, they've gone out of their way to be helpful. Specifically, I want to give shout outs to Maggie Nelson, (primary care), Ben Palombo (mental health) and Jill Lowery (also mental health, now retired) THANK YOU."
“"Dr. D is wonderful to work with, both for the residents and their families. Her care and empathy for her patients is always apparent and her communication with families is prompt and courteous. Thanks for all you do Dr. D!"
TRIAD REGION, NC
“Carol mackusick is caring for my mother who has dementia. I can’t begin to express how amazing she is!! As an RN, she seeks my opinion on every treatment, but her choices are always exactly what I would choose. Not only does she care for my mom, she cares for my entire family. When my stepfather was dying, she supported me. Now, my sister is on hospice care and she is supporting me. You need to do everything you can to keep Carol. It’s not often you find someone that is clinically brilliant as well as being that empathetic.”
MILLS RIVER, NC
“"Heather was so understanding and professional, calling me after she saw my brother. She was thorough and discussed her medication recommendation with me, assured me he was in good health, and even recommended physical therapy. My brother loved her and felt very safe with her. Thank you!"
"DMHC has been caring for my steadily declining mother for 3 years now. During an urgent situation I reached out to her provider, Allison Strahan PA, who provided her email to me to help manage my mother's health when I could not help her myself. Since that time, as my mom has faced more and more challenges, Allison has been responsive, caring, and extremely professional. She has gone above and beyond, helping with paperwork, urgent calls for assessment, and routine random questions. I am so grateful for her help and availability. Mom is now transitioning to another practitioner within DMHC, but we will both miss Allison. I would like to add, I am a surgeon. I do not lightly praise healthcare providers online. Allison blew me away. You or your family are in good hands."
“I’m writing today regarding Cortney Kulers who provides care for my mother. Cortney has overseen my mother’s care for some time now and has done an excellent job. The last few days, she’s gone above and beyond for my mother and our family; I want to draw your attention to this.
Cortney discovered my mother has a healing fracture on the small bone of her lower leg. She immediately brought this to my attention via email, and we began an exchange to determine the best course of care for Mom’s treatment. I had questions about Mom’s injury and the timeliness of treatment; Cortney responded to me throughout one day and first thing the next morning. I’m not accustomed to such responsiveness from busy healthcare providers. My family and I are very impressed and reassured that Mom is in good hands. This is especially comforting during the Covid-19 pandemic and the consequent quarantine; we’ve been isolated from Mom since late February. We’re at ease knowing Cortney is keeping an eye on her and letting us know when to be concerned.
So that you know, Cortney referred my mother to Dr. Wright, and he is seeing her next week.
Cortney is an asset to your team. She is medically thorough, communicative, timely, responsive and action-oriented as well as compassionate.”
“We send the thanks and our gratitude for all of your care of our dad. The family was so comforted to know that you would visit him in his setting. It was so traumatic for him in his last year to be moved anywhere. You cared for him as if you had known him his whole life and kept us informed. Special thanks go to Dr. Bengali and Andrea.”
"In a previous review I neglected to name a very important member of the team that is helping my mom and dad...Carla Andersson, LCSW and a Psychotherapist. Her weekly visits have helped my parents understand why they are feeling anxious or depressed, and her caring and comforting manner has been so very helpful, not only to them, but to me, as well. They know she cares about them, and we are so thankful she is in their lives. She is responsive to our needs and goes above and beyond."
FUQUAY VARINA, NC
“My mother was a patient at (a facility) in Chapel Hill, N.C. We had a lot of issues with the care she was receiving. As a family it caused us a lot of grief and stress the whole time our mom was there as a resident. Between my sister and myself we spent a lot of time there not just to visit my mom but to check up on her and make sure she was properly being taken care of by the staff. We had meetings to try and clear up obvious issues, but still we had to continue our vigilance with the facility. One bright spot for us was Mindy Perry LCSW. Mindy was a great support for our family. She visited our mom, sat and talked with her, checked up on her and her care, and advocated for her and our family. She helped us to navigate the problems as they arose, she would call me to let me know how mom was doing from her perspective and gave us ideas and suggestions that she thought would be helpful. Our whole family is so thankful to Mindy for all the help and support she gave us and our mother. Our mom died just at the very beginning of the pandemic and even though mom was deceased and Mindy's job was done, she still phoned me to see how we all were doing. I don't think the good care givers get their just dues, and just wanted to let you know how grateful we are to Mindy Perry and how lucky Doctor's Making House Calls is to have her on your staff.”
CHAPEL HILL, NC
“Janet Poindexter was my husband's Primary care provider for the 15 months preceding his death. We were very pleased with her services.
She is an excellent medical provider and a kind and comforting person who takes the time to listen to a problem carefully and to explain the proposed treatment. You are fortunate to have her in your organization.
I would not have been able to keep my husband at home without her wonderful care. As a former nurse and business woman, I can be a harsh critic of poor care, but I prefer to give praise when I see superb care. Janet is the best!
I had a hard time finding your service when I started searching two years ago. I now tell everyone I know about your services and recommend "Doctors Making Housecalls," especially Janet. I also had the opportunity to consult two of your other "on call" providers on week-ends. I was pleased with their service also, as well as that of the office staff manning the phones.
Thank you for providing this vital service.”
“DMHC has been helping my elderly parents for the past 3-4 months. They live independently in a cottage in a continuing care retirement facility and have needed DMHC for various ailments. We are extremely pleased with the care from Dr. Sidana, PA Christina Burton and Nurse Practitioner Dee Sands. They are kind, compassionate, understanding, and very knowledgeable. They are easy to reach when necessary and responsive to our needs. My mom and dad always feel cared for and uplifted after an appointment, and our only wish is that we had started with DMHC earlier. It would have saved stressful and tiring travel to dr. appointments, and I, as their daughter, would have had lots less anxiety. Now their health care needs are met in their home, and we couldn’t be happier. Dr. Sidana is an angel.”
FUQUAY VARINA, NC
“I am so grateful that we switched my mother who lives in an assisted living facility to Doctors Making Housecalls. The previous doctor we were using did not visit her often and many times could not be reached. That previous doctor also did not track her medications when she would return from a hospital visit. My mother had many issues and when she was suffering with a bi-polar episode brought on by a change in her medications she was overdosed with sedatives. She ended up with lithium poisoning, a UTI and two bedsores which became septic. She almost died because of the treatment she was receiving from an incompetent doctor and also the facility's staff at that time. We changed to Doctors Making Housecalls when this pandemic started. I am so happy and grateful for the kind care that Courtney Freeman (Doctors Making Housecalls) has provided. She visits my mother often and sends me an email with my mother's status after the visit. She verifies with the facility staff that my mother is receiving the correct medication prescribed. It is so comforting to know that a competent and caring person is able to see my mother face to face each week especially since I am not able to visit my mother due to COVID-19 restrictions. One of my greatest stresses during this pandemic was not being able to make sure my mother was being cared for correctly. Courtney has put my mind at ease and I appreciate her more than she will ever know."
“I want to express my thanks for the excellent services Fauzia Shah has provided my mom. Since December 2019, Mama has been a resident of an Assisted Living Center in Angier, NC. We first Ms. Shah in late January 2020. I was not hopeful Mama would be receptive to therapy. Since my dad passed in 2005, I suggested therapy several times, and Mama repeatedly refused. Can you imagine how delighted I was for her acceptance of Ms. Shah's care? For Mama's first appointment, Ms. Shah met separately with me to learn about my mom's history and our family in order to understand Mama's needs. Ms. Shah is a perfect fit for us: caring, supportive, warm and personable, a steady presence, experienced and professional. With the Covid-19 quarantine in place, my mom has struggled with the isolation. Her dementia seems to have progressed because of it. Therapy has become even more critical to her health. Ms. Shah has faithfully cared for Mama during these frightening and challenging times. My mom fell twice this week, and I am deeply grateful for Ms. Shah's support. She makes a difference in our lives. Many thanks, too, for all DMHC providers caring for my mom. It truly "takes a village."
“Haley has been excellent with mother and her care. She is very gentile and kind with mother and goes over her care with me. She listens to my input and concerns, keeps me up to date on what is happening with mother. Her care has been especially special during this lock down and the fact that she has kept me up to date."
FORT MILL, SC
“My mom Barbara was a patient of DMHC for a short period of time before her passing. The nurse practitioner Megan Long was absolutely wonderful. So kind and sweet. DMHC is a wonderful company that I found for my mom. There are not enough thank you’s for the kind and wonderful staff that ware with this company. Great job to everyone there.”
GOLD HILL, NC
"Just wanted to give a big THANK YOU to Josh Gilpatrick who attends to my mom. He is great at communicating after his visits and he is so thorough and caring with his suggestions of treatment for my mom.
The DMHC team is doing a wonderful job. Please pass along my thanks to everyone during this difficult time for everyone, but particularly those of you in the healthcare profession."
"I just wanted to take a minute to send you this message regarding our provider through DMHC Megan Long. She has been absolutely amazing for our community. She is one of the best providers we have had serve our community. She has great relationships with the staff and our residents and is very detailed in serving our residents and communicating with their families. Megan always has the best attitude when she comes into our community and is able to answer all questions that her patients may have as well as staff. She ensures that the best care is given and takes pride in what she does and those that she serves. We feel so fortunate that she serves our facility and look forward to continuing our partnership with her. Thanks so much."
"I ABSOLUTELY LOVE DMHC. JESSICA LOWY IS MY DR, SHE IS AWESOME. I WOULD NOT GO ANYWHERE ELSE."
"I just wanted to take a quick moment and let you know how grateful we are for Benedetto Palombo.
My mother is 91 and has struggled with anxiety and depression her whole life. Her transition to assisted living after my father’s death has been particularly hard, for her and for us. I honestly don’t know what we would have done without Ben’s insights and support.
Over the past 3 years, Ben has collaborated, commiserated and brainstormed with us about my Mom’s care, and his empathy and dedication never stops surprising me. When we have an incident due to my mom acting out, he is calm, professional and kind, and offers a measured, practical approach that has made a huge difference in my mom’s quality of life.
So, while I always make a point of thanking Ben when we talk, I also wanted to make sure that you know what an asset you have in him, and how well he represents DMHC.
Thanks to you again for all that you and the DMHC team do to provide the best possible care."
“I have had Dr Making House Calls for 6 years, very pleased. Started with Dr. David Fisher now I have Brittany Allen McKinney who see me every 2 weeks. Since this changed to see the patients at home, I am getting very good care. Having Brittany come, she can do the extras she couldn't do before when they were in the clinic. I like I can call Doctors Making Housecalls regarding refills they will call it in. Very happy with my care.”
"We have found our PA from Doctors Making Housecalls to be very responsive, caring, and terrific in communicating with us about our elderly parents. Gives us great piece of mind to know they are being well cared for medically."
“To the wonderful men and women of Doctors Making Housecalls,
Our family cannot thank you enough for all your wonderful support and compassion for Dad – more importantly, Glady’s husband. The discussions, calls, visits, and care enabled him to be with us longer. He was like a cat with nine lives. We truly appreciate all you did for him.”
"My 95-year old mother lives at Spring Arbor of Wilmington and recently changed medical providers from a Gerontologist to Doctors Making House Calls. What a wonderful change it has been for her. She no longer has to leave her home to see a medical professional. Her new provider sees her in her own environment. On the second visit, the Family Nurse Practitioner (Cynthia Honeycutt, ANP-BC) recommended a change in prescriptions. I cannot believe the change! Mom is much more alert, aware, and happy. Gone is the lethargy, mood swings, and depression. I am so very happy we made the change!!"
"We have been delighted with the very careful care and advice our family member has received. Dr. John Yacono spent a long time helping us walk through insurance issues. Without his help, I don't know how we could have managed. Also, whenever our family member has had an issue, either Dr. Yacono or his team has responded immediately. They are terrific. They really know what to do for their patients, and do it with such good rapport."
I wanted to let you know what an absolute pleasure it has been in working with Fauzia Shah. My elderly mother, 92 on Christmas Day, had a traumatic experience for her a couple of months back and my younger brother wisely contacted Doctors Making House Calls to set in motion a therapist to talk to my mom. She has now been meeting with mom one day a week for a couple of months now. This has been extremely helpful in allowing mom to put into proper context how she was feeling about the situation.
We are so thankful for her help and appreciate all the compassionate care she has given to my mom.
Wake Forest, NC
"Last Thursday afternoon my wife experienced a period of unconsciousness and, fortunately, Dr. Michaud arrived for a previously scheduled visit in the midst of it. I was convinced she was about to die and showed him her DNR form. He examined her and tried a few things to wake her up, which appeared to be inconsequential. After a few minutes she did awaken and since then has resumed her new normal lifestyle. Needless to say I once again experienced the value of DMHC in our situation."
CAPTAIN ARTHUR S., US NAVY
"My husband and I wanted to give appreciation to Courtney Kulers and Jannie Engel for their services. Jannie Engel has changed mylife for the better and has made me a better person. Courtney and Jannie are both awesome, as well as the office staff."
"Martin expressed his gratitude for DMHC, especially Leanne Minnick. He said that she called him and really helped when facing such a difficult decision regarding his mother. Whether to have the surgery or not. He said she did not make the decision for him but offered support and understanding. This is another reason we all are very lucky to have such supportive services for our resident’s. This is not the first time family members have specifically named Leanne as going above and beyond for our residents."
"Thank you very much for your encouraging letter re Josh Gilpatrick, Launiece Newton and Dr. Michaud. I simply want to thank you and your organization (especially recently departed Dr. Scruggs) for the excellent care my wife and I have received for the past two years. [She] has had a particularly rough time and two months ago, after some negative experiences with assisted living and nursing home/rehab establishments, I brought her back to [a North Raleigh facility]. She is doing much better here, and the overall care she gets lends great credence to your practice’s goal. God willing we will be able to continue in our adopted home and know DMHC will be at our side."
CAPTAIN ARTHUR S., US NAVY
"DMHC team, especially our dad’s physician, Dr. Rayomand Bengali, has been outstanding to work with, keeping us informed, and showing such caring and commitment to their patients. They provide a service we cannot get from the traditional HC system by being on site in the patient’s daily environment to assess their needs and status. Best decision we have made in caring for our dad."
CHAPEL HILL, NC
"...[David] Curl visited and checked on Mom very quickly and then called to give me a report on Mom. It really was nice to have a doctor you could go over her health issues and not feel rushed. I feel more comfortable knowing she has someone to check on her and not have to take her out of her comfort zone since she has dementia. I highly recommend!"