Testimonials from Patients
I reached out to you last November regarding your practice taking care of my mother (Phyllis V.) as we moved her into Spring Arbor’s Assisted Living Facility in Raleigh as her dementia progressed.
The staff assigned to Spring Arbor are dedicated & caring to my mother as well as the other residents & this is certainly appreciated. Dr. Narine has gone above & beyond what’s expected from him in his duties. He and the other staff, especially Brittany McKinney (not sure of correct spelling) take a keen interest in the residents. Both of your staff always respond to any questions I’ve had over the past several months & are dedicated to their profession.
Please forward my appreciation to your staff & we sincerely appreciate your firm’s dedication to the folks at Spring Arbor.
Dear Dr. Taavoni,
You answered our email request for a visit while on the plane, flying home from Japan. You arrived late at night and came to us the next day, even after some confusion on our part. How fortunate we are to have a doctor who is so incredibly competent and responsible… and has such astounding stamina. What you did was an act of grace and a work of art.
Here’s a quick report on what happened when you visited. No words exist that fully express the gratitude in our hearts. So I’ll just send you a great big hug.
Just wanted to give a big THANK YOU to Josh Gilpatrick who attends to my mom. He is great at communicating after his visits and he is so thorough and caring with his suggestions of treatment for my mom.
The DMHC team is doing a wonderful job. Please pass along my thanks to everyone during this difficult time for everyone, but particularly those of you in the healthcare profession.
I just wanted to take a minute to send you this message regarding our provider through DMHC Megan Long. She has been absolutely amazing for our community. She is one of the best providers we have had serve our community. She has great relationships with the staff and our residents and is very detailed in serving our residents and communicating with their families. Megan always has the best attitude when she comes into our community and is able to answer all questions that her patients may have as well as staff. She ensures that the best care is given and takes pride in what she does and those that she serves. We feel so fortunate that she serves our facility and look forward to continuing our partnership with her. Thanks so much.
"I ABSOLUTELY LOVE DMHC. JESSICA LOWY IS MY DR, SHE IS AWESOME. I WOULD NOT GO ANYWHERE ELSE."
I just wanted to take a quick moment and let you know how grateful we are for Benedetto Palombo.
My mother is 91 and has struggled with anxiety and depression her whole life. Her transition to assisted living after my father’s death has been particularly hard, for her and for us. I honestly don’t know what we would have done without Ben’s insights and support.
Over the past 3 years, Ben has collaborated, commiserated and brainstormed with us about my Mom’s care, and his empathy and dedication never stops surprising me. When we have an incident due to my mom acting out, he is calm, professional and kind, and offers a measured, practical approach that has made a huge difference in my mom’s quality of life.
So, while I always make a point of thanking Ben when we talk, I also wanted to make sure that you know what an asset you have in him, and how well he represents DMHC.
Thanks to you again for all that you and the DMHC team do to provide the best possible care.
“I have had Dr Making House Calls for 6 years, very pleased. Started with Dr. David Fisher now I have Brittany Allen McKinney who see me every 2 weeks. Since this changed to see the patients at home, I am getting very good care. Having Brittany come, she can do the extras she couldn't do before when they were in the clinic. I like I can call Doctors Making Housecalls regarding refills they will call it in. Very happy with my care.”
“To the wonderful men and women of Doctors Making Housecalls,
Our family cannot thank you enough for all your wonderful support and compassion for Dad – more importantly, Glady’s husband. The discussions, calls, visits, and care enabled him to be with us longer. He was like a cat with nine lives. We truly appreciate all you did for him.”
"My 95-year old mother lives at Spring Arbor of Wilmington and recently changed medical providers from a Gerontologist to Doctors Making House Calls. What a wonderful change it has been for her. She no longer has to leave her home to see a medical professional. Her new provider sees her in her own environment. On the second visit, the Family Nurse Practitioner (Cynthia Honeycutt, ANP-BC) recommended a change in prescriptions. I cannot believe the change! Mom is much more alert, aware, and happy. Gone is the lethargy, mood swings, and depression. I am so very happy we made the change!!"
"We have been delighted with the very careful care and advice our family member has received. Dr. John Yacono spent a long time helping us walk through insurance issues. Without his help, I don't know how we could have managed. Also, whenever our family member has had an issue, either Dr. Yacono or his team has responded immediately. They are terrific. They really know what to do for their patients, and do it with such good rapport."
I wanted to let you know what an absolute pleasure it has been in working with Fauzia Shah. My elderly mother, 92 on Christmas Day, had a traumatic experience for her a couple of months back and my younger brother wisely contacted Doctors Making House Calls to set in motion a therapist to talk to my mom. She has now been meeting with mom one day a week for a couple of months now. This has been extremely helpful in allowing mom to put into proper context how she was feeling about the situation.
We are so thankful for her help and appreciate all the compassionate care she has given to my mom.
Wake Forest, NC
"Last Thursday afternoon my wife experienced a period of unconsciousness and, fortunately, Dr. Michaud arrived for a previously scheduled visit in the midst of it. I was convinced she was about to die and showed him her DNR form. He examined her and tried a few things to wake her up, which appeared to be inconsequential. After a few minutes she did awaken and since then has resumed her new normal lifestyle. Needless to say I once again experienced the value of DMHC in our situation."
CAPTAIN ARTHUR S., US NAVY
"Martin expressed his gratitude for DMHC, especially Leanne Minnick. He said that she called him and really helped when facing such a difficult decision regarding his mother. Whether to have the surgery or not. He said she did not make the decision for him but offered support and understanding. This is another reason we all are very lucky to have such supportive services for our resident’s. This is not the first time family members have specifically named Leanne as going above and beyond for our residents."
"Thank you very much for your encouraging letter re Josh Gilpatrick, Launiece Newton and Dr. Michaud. I simply want to thank you and your organization (especially recently departed Dr. Scruggs) for the excellent care my wife and I have received for the past two years. [She] has had a particularly rough time and two months ago, after some negative experiences with assisted living and nursing home/rehab establishments, I brought her back to [a North Raleigh facility]. She is doing much better here, and the overall care she gets lends great credence to your practice’s goal. God willing we will be able to continue in our adopted home and know DMHC will be at our side."
CAPTAIN ARTHUR S., US NAVY
I had to have a podiatrist evaluate a problem I had with my right big toe. [Dr. Jennifer Galaway] is excellent in providing you with what the problem is and my options to handle this problem. I so appreciate her allowing me the chance to be part of the solution. It is a great experience to be a patient at DMHC.
Doctors Making Housecalls have been wonderful! My mom was recently diagnosed with Dementia & we had to move her to assisted living at Brookdale in Wake Forest. They are now her primary care physicians & are taking such good care of her. I wish I had known about them sooner. They always let me know what is going on with her after every checkup. Everyone I've dealt with has been incredibly kind & caring. I recommend them highly!
"I am grateful to Doctors Making Housecalls [Dr. Amit Kalra and Jeffrey LaFuria, PA-C] for enabling my husband to receive bedside treatment. It was a relief for the family to know that he had such care, and that he never lack for necessary medications and other medical treatment and assistance."
JAY AND LISA F.
"Leanne [Minnick] takes the time to discuss recommendations for changes in her care as well as keeping me abreast of her current condition. There are no words that can truly convey how grateful I am to have Leanne as my mother’s provider. Knowing my mother is well cared for helps reduce the extreme stress dementia creates for a patient’s family."
Not just for old people! I destroyed my back and couldn’t get up to get to a doctor, so thank God for these guys and THANK YOU, Jennifer Scott, for taking such good care of me!!! They [Doctors Making Housecalls] even ordered an X-ray guy to come take X-rays while I continued lying in bed. I'm a healthy person and this back thing has been so weird, and I was terrified because I couldn’t get to a doctor. These guys saved the day!!!
Date: April 9, 2018
A long thank you to all my doctors at Doctors Making House:
Dr. Kumar Nanjagowder,
Sincerely I so appreciate all the medical and personal services, I have benefited from by having you as my doc and friend over the past five years including:
• Post-stroke rehabilitation with consistent OT and PT supervision.
• Thoughtful treatment for chronic diverticulitis.
• Support for my spouses’ PD and Bipolar needs.
• Your humor and kindness handling life issues with me and my family support team.
• Your cooperation with getting me in good shape for my 6 months around the world cruise.
• Being there upon my return to find my land legs.
• Seeing to it that my spouse and I were quickly moved into an excellent Retirement Community and overseeing our care here.
• Assigning Fauzia Shah to guide me through my depression and night terrors.
AND ALL OF THIS IS DONE IN MY “HOUSE”!!
(continued to the right in the next column)
Thank you Fauzia, for being my:
• Friend, confident, and on call 24/7 (911).
• Savior of my marriage of 57 years.
• ADVOCATE in so many aspects of my life including dealing with others whose agendas are not understandable to me.
• Mediator with an ability to work with my spouse and me on such a genuine level.
• Surrogate overseer of my spouse while I was traveling.
• Encourager to analyze situations of the past and present and move forward with this knowledge especially finding my present retirement center to suit my needs.
• An energetic admirer of my wardrobe and personal appearance.
AND SO MUCH MORE!!!
Also, I appreciate the following for their support and teamsmanship that I have experienced while being a part of the DMHC experience:
Dr. David Fisher, Dr. Brian Futrell, Jeffrey LaFuria, PA-C, Leanne Minnick, PA-C, Dr. Andrea Gilroy
and….all the phone receptionists who keep the office intact
Monica Massey is the best. She is ALWAYS available to you, very knowledgeable. She has been taking great care of my husband for two years, never let us down. she is one of the rare people that actually listen to what you have to say, is very kind and caring, can't say enough good things about her, she is the best
Monica called before she came, arrived right on time. She was so kind and gentle with my 87-year-old Mother who had not seen a physician in several years. She didn’t rush with the exam, answered all our questions and arranged for an X-ray to be made, in her home, that day. The X-ray technician was so kind and caring as well. It was a great and needed experience. We have scheduled a follow up for next month. I’m glad Mother will be seeing the same person. And glad to know of that continuity in care.
WAKE FOREST, NC
My parents and I enjoy Dr. Nanjagowder's visits. He is personable, conscientious & explains what he recommending and why. I also LOVE the service we receive from Dr. N's "Clinical Organizers". They are the BEST. They can often answer questions immediately and are quick to return calls if more is required. Excellent team approach...
Dr. Goodnough always takes time to make my husband comfortable with her visit and answers all of my questions. Together we make decisions for any next steps. I'm so pleased she is caring for my husband!
I am so pleased with Doctors Making Housecalls. I receive a follow-up call after every appointment at Oak Hill Living Center. They do not hesitate to refer if they feel it necessary. My friend is also pleased with their care.
Stephanie Pitts has been very thorough with the examination and treatment of my Mother. Stephanie is providing better care than Mom's regular Doctor. Very happy
FOREST CITY, NC
Great experience. Quick answer when I call all the time. Obtain prompt appointments when needed. Dr. Nanjagowder is the most compassionate, approachable, and skilled professional I have ever met. Great bedside manner, objective assessments, and great advice to families.
Dr. Nanjagowder has been my doctor for 6 and 1/2 years. He is very knowledgeable in all aspects of the medical field I really like that he is a certified Gerontologist. We get along very well since I am quite outspoken. Lauren Miiglarese, his PA, is very good she and he works together excellently. I recommend Dr. Nanjagowder to whoever comes to Magnolia Glen. I am very glad I chose this practice [Doctors Making Housecalls] for my care.
My 101 year old Grandmother describes Dr. Fisher as “caring and very nice.” Additionally, as her caregivers, we appreciate the recommendations he has shared to help us as well. Therefore, on behalf of our family, we appreciate the opportunity to acknowledge you, and to say “Thank You, and God Bless You Dr. David Fisher for your outstanding care!” You are a blessing to ‘Nana,’ and our family.
Lori Anne B
"My mother is a patient of Dr. Ferrara at Brookdale Carriage Club in Charlotte. Mom is 93 and still lives independently with help in the mornings. She has had some issues lately with a UTI and very fluctuating blood pressure. Dr. has checked on her and monitored her very closely. She talks so Mom can hear her and understand what she is saying. She will write out notes for Mom so she can't forget or confuse her directions.
She will call me if I am not at her appointments and she feels there is something I need to know or to ask me questions about Mom's past medical situations. Dr. Ferrara seems very knowledgeable about the aging process. She is thorough and compassionate. Dr. Ferrara has won her over with her attentiveness and attention to details. We have been pleased with her as Mom's Doctor."
"Shortly after moving to Magnolia Glen we found it difficult to visit our PCP. He suggested DMHC. Ten years of providing very wonderful service to us, this idea was his best!
Dr. Nanjagowder has been a caring, insightful and fun to be with physician. We will miss his frequent ( we have numerous ailments) visits as he moves on, and look forward to knowing Dr. Li."
"I would like to take this opportunity to thank Ms. Fauzia Shah for the love and compassion shown towards my mother while she was at Carillon Assisted Living facility in Knightdale, NC. From day one, Ms. Fauzia did what no one else could get my mother to do. She gained my mom’s respect and love. It is amazing how my mom, who has dementia, totally trusted her. Her face would light up whenever Ms. Fauzia would visit her. Ms. Fauzia is truly the most caring person that I have ever met. She took time out of her busy schedule to listen to and talk with my mom as if she was her own mother. She showed her so much love. Not only is Ms. Fauzia loved by my mom, but I, her daughter, will always love her also. I will forever be appreciative for the many kind words of encouragement from her while dealing with the various issues concerning my mom. Ms. Fauzia is a precious jewel and I could never repay her for everything that she has done for my mother and me."
"I have been seeing Dr. David Fisher as my PC and wanted to tell how much I think of that physician. I am 79 yo and have been searching for someone to care for me and my wife. Having found Dr. Fisher and becoming affiliated with your practice, I must tell you that I am absolutely delighted with him and your practice!
Until yesterday when I met with Dr. Todd Rowland. He is an outstanding Doctor and I like him every bit as much as Dr. Fisher. They are complete Physicians and gentle, kind and knowledgeable Doctors who represent you in an excellent manner. Both of them are exceptionally suited to my needs as a geriatric patient.
I have the utmost confidence in them both, so much so that my wife Charlotte W P has registered today as a new patient of them both. She dealt with Jack on the telephone and was treated by him with the utmost respect and professionalism.
Kudos and thanks to you and all of your group."
Theodore A. P.
"My husband has been very ill and was away in various homes for 7 months. Since he has been at home, Dr. David Fisher has been in charge of him and he has done an outstanding job. Dr. Fisher is especially good with older people and Andy is very comfortable with him. Andy is going to be 79 years old in October so he requires a doctor who is gentle and kind. In addition, we have had Fauzia Shah who is totally wonderful. She is very responsible for getting Andy home and for helping both of us adjust. I was very nervous about Andy coming home, although I definitely wanted him home. Fauzia explained that we would have all the care that we needed in order to get adjusted and we certainly have had lots of attention and Andy has had lots of care.
So you can see that both Andy and I are very grateful for Doctors Making Housecalls. I have to have my knee replaced on October 29th and I will definitely require that Doctors Making Housecalls takes care of me."
Charlotte W. P.
"My name is Shannah R. I've had multiple sclerosis for 18 years along with other health issues such as degenerative disc in my spine and neck, diabetes, high blood pressure, anxiety, and major depression and the list goes on. I have been seeing Rebecca Unger from Doctors Making Housecalls for several months now. I really have nothing but good to say but good stuff about Miss Rebecca. She is being a really good physician assistant to me, she finds out what's going on and gets to the point and most of all spend time with you explaining things where you can understand. She's a very good physician assistant, I would recommend her to anyone. I love her because she understands my disease and she does not let me suffer ... she is very good. I TOTALLY love her, she's also so friendly and I love the fact I can be seen in my home .... please let her know her patient SHANNAH R THINKS SHE'S SO WONDERFUL."
Dear Dr. Grumet,
It is such a blessing that you are willing to come to see us at Preston Point! I do not drive, so I truly appreciate "Doctors Making Housecalls." What a great service!
I appreciate your care and your kindness. The chemotherapy has been a challenge with these allergic reactions. The one with the first round, on September 18th, was mild compared to the one that started yesterday.
GOD bless you and thank you for being a very special gal!
With loving appreciation,
"My husband, Theodore S., has been a bed-bound, compromised patient for the last several years with Doctors Making Housecalls. Dr. David Fisher has been his treating physician for the last several years.
Tedd and I wanted you to know how pleases we are to have Dr. Fisher as his doctor. Dr. Fisher addresses all Tedd's issues on a caring and concerned manner, giving his all to his patients and their families. He shares his knowledge with my husband and me regarding treatment, medications, and addresses our concerns.
Dr. Fisher is an asset to your practice, his patients, interfacing with other physicians involved in Tedd's care and the community."
Barbara H. S.
My family and I want to thank you for the care that you had given my mother Carolyn C. for the past few years. She always spoke very highly of you. As you might have heard, she passed away last Thursday while at Transitions Life Care.
Ken & Kathy B. & Family
Ken & Kathy B. & Family
"My family and I want to express our gratitude for Erin Lafferty, NP. She took amazing care of my mother-in-law in her last few weeks of life and was a great source of support for our family.
When we learned how significantly and quickly Monique was declining, my husband, daughter, and I came out from California to spend time with her. We were able to schedule a visit for Monique with Erin and when we saw her in person, it felt almost like meeting an old, trusted friend. She agreed to come and see Monique weekly for as long as we needed her to. She told us with sincerity that Monique was really important to her.
Erin’s clinical expertise and responsiveness were integral to the very peaceful passing that Monique had and the peace of mind that our family experienced knowing we had this level of support.
My family and I are so grateful to Erin for going above and beyond in her level of support and responsiveness and we deeply appreciate it. We are so grateful for your organization which makes gentle home medical care accessible to end of life patients."
Beth and Joel D.
"I truly believe that Dr. Ferrara saved my mother's life.
When Dr. Ferrara was first assigned as my 98-year-old mother's doctor, my mother had just returned from an 8-day hospital stay caused by three infections. She returned home with a new infection in an ulcer on her lower back that worsened at home with inattentive wound care and no antibiotic treatment. She's frail and bound to a wheelchair, so we really didn't think she'd pull through.
Dr. Ferrara recommended that we call an ambulance to re-admit her to a different hospital. She was well cared for, her wound was treated correctly, she was eating (one of her joys), and improved. During this second hospital stay, Dr. Ferrara was in constant touch with us to make sure my mother was getting appropriate care and healing well. This continued when my mother returned home and continues to this day as my mother's condition improves.
On behalf of our entire family, I wanted to acknowledge what a caring, professional gem of a healer you have in Dr. Ferrara."
"I am writing this letter to acknowledge the outstanding care that Jennifer Maynard, FNP-BC provided to my mother Miriam B. and to my family.
My mother passed a few weeks ago at almost 99 years of age. My siblings and I live out of state so we relied heavily upon Jennifer Maynard's expert care.
We were incredibly fortunate to have her taking care of our mother. We could not imagine any other doctor that we have known to be as accessible, flexible, patient and human while at the time providing excellent medical care. She was our rock. We needed to turn to her over and over again with so many questions and decisions but she never let us down. She responded and communicated with clear, thoughtful, sensitive and sound medical advice every step of the way. She gave of her time generously in emails, phone calls and even during a crisis while she was away celebrating a family wedding as well as during the hurricane! Her dedication and professionalism to patient care and to the support of the family is outstanding and goes above and beyond. She is what a true medical healer is all about. Jennifer Maynard truly makes a difference in people's lives and certainly in ours."
"Bendetto Palombo has been taking care of the psychiatric needs of my family member, a particularly challenging case with a long history of burning through doctors. Not only has Palombo done an outstanding job in working with her and building rapport, but he has also been very accessible and collaborative with us. In both words and actions, Bendetto Palombo has shown himself to be very compassionate, committed, well-educated, and engaged.
Additionally, I am impressed and appreciative of your organization. As a healthcare provider myself, I have felt for some time that bringing the doctor to the patient makes far more sense in certain circumstances than trying to bring all the patients to the doctor. I wish you all the best of luck, and hope to see business models like yours expand in the years to come."
"My father’s medical care is actively manage and the team is very responsive to any questions regarding his care. In particular I find our nurse practitioner Jessica Schwartz to be a very good listener, highly responsive and a good communicator regarding my father’s health needs."
"My Mom is in Memory Care. The doctor [Dr. Khashana Blake] noticed her frustration and agitation progressing and recommended a low dose of medication to assist. They called me (daughter) to let me know the plan. I really appreciate the updates and direct communication when I can't be present for the appointment."
Vee Ann N.
"Love and appreciate this service... the office staff is very helpful and friendly! Attention to detail is phenomenal and very resourceful. They made the transition from my previous provider to this company so easy! I appreciate and am thankful for Doctor's Making House Calls and I'm also thankful for their local NP physician Ms. Jessica Wright! She has a broad background and she loves her patients."
It is such a comfortable feeling to be under the care of a health professional that has a passion for what she does, is genuine and sincere, cares deeply and relates beautifully with her patients/clients.
I find each of these characteristics in Fazia Shah, my clinical social worker working with Doctors Making House Calls here at The Cardinal, and I am most grateful and always look forward to our weekly meetings.
"Katherine Jones cares for my mother-in-law, who lives at Carolina Reserve of Durham. She is professional, caring and prompt in communicating with my husband after each visit. Her write-ups are clear and complete and we feel that she follows up carefully on any issues that arise for my mother-in-law. We are thankful for her care."
"DMHC team, especially our dad’s physician, Dr. Rayomand Bengali, has been outstanding to work with, keeping us informed, and showing such caring and commitment to their patients. They provide a service we cannot get from the traditional HC system by being on site in the patient’s daily environment to assess their needs and status. Best decision we have made in caring for our dad."
CHAPEL HILL, NC
"...[David] Curl visited and checked on Mom very quickly and then called to give me a report on Mom. It really was nice to have a doctor you could go over her health issues and not feel rushed. I feel more comfortable knowing she has someone to check on her and not have to take her out of her comfort zone since she has dementia. I highly recommend!"
"Molly [Furey] in Gastonia has been so professional, thorough and helpful in getting my parents established as patients. She is communicating with my brother and me much better than any other medical provider they have seen over the past few years."
"I find our nurse practioner Maggie [Mazurek] to be professional, thorough and most importantly, extremely personal and engaged. She really does care for my mom way beyond her blood pressure reading and medication dosages. I have found her to be extremely available and accessible when needed. Doctors making house calls also makes it easier for me and then I do not have to transport Mom all over town to get her the attention she needs."
"...My wife suffers from Parkinson's and had dementia, and I had recently broken my back and my hand. Dr. [Kumar] Nanjagowder met us soon after we arrived at The Cardinal, and we found him to be a responsive physician and a caring individual. We have a very good personal relationship and he has helped both my wife and me weather many health situations these past two years. Most recently, he treated me for the flu within hours of my initial contact with him, coming by my room to treat me. I owe my rapid and complete recovery from this to him. He and his office respond immediately when we contact them. Thank you, Dr. Nanjagowder and your team at Doctors Making House Calls."
"Dr. [Kashana] Blake is fantastic. She not only cares for the patient but explains the cause of each issue and what each medication does. She has taught me a lot and helped me give better care. We have met dozens of physicians through this 16 year journey but never one that seemed to understand so much so quickly. The ambulance bills were tremendous to take him to doctors appointments and often came with a 30 minute time restraint. Having Dr Blake come here has been the greatest benefit for the patient and the family. Thank you DMHC!"
EAST BEND, NC
"We are so grateful for the care you [Maggie Mazurek] give Mom. Switching her to DMHC has given [us] such peace of mind, and Mom really enjoys your visits with her; she says that you are very easy to talk to and that you really listen to her concerns. I think that that is such a gift, especially since the elderly often feel like people dismiss them. Thank you for being "present" for your patients. Never underestimate the healing power of knowing you've been heard."
"Dr. John Yacono has been amazing. His care for our family member in assisted living has been kind, compassionate and very competent. Not only that, but he has a very good understanding of the role of the family and the impact of caregiving on the relatives, and has taken time to speak with us whenever we ask, and even called us or emailed when needed. He has worked well with the assisted living staff and we feel our relative is receiving the best care possible. Dr. Yacono's knowledge of a complicated set of medical issues and how to treat them has been so helpful to us. In a world where co-communication is reduced to almost nothing, Dr. Yacono is demonstrating old fashioned communication along with very modern medical knowledge."
I am very sad because I just read the email from DMHC informing me that you will no longer be seeing Carol at Elmcroft. You have done a FANTASTIC job treating Carol and adjusting her medications to keep her as healthy as possible. Your commutations both in person and via email have ALWAYS been timely and done in a caring professional way. I hope you new assignment works out well for you. Your new clients are very lucky to have you. I and I’m sure Carol will miss your upbeat attitude and smile. Hopefully you will return to Elmcroft of Southern Pines some day. Good luck"