Working with DMHC
1. How is the DMHC practice model different than conventional primary care practices?
Our pioneering practice model transforms how, and where doctors work. We are North Carolina’s leading primary care medical practice, and the nation’s gold-standard in physician home/site visits, with more than 125 clinicians performing over 160,000 ‘housecalls’ annually. Our definition of the housecall continues to broaden and now includes onsite care in senior residential communities, businesses, and hotels. We designed our “residentialist” job role so our clinicians can practice medicine the way it should be, and patients can get the care they desire and deserve.
Working with DMHC is like having your own practice, except better…much better! With us, you are supported by an unrivaled network of industry professionals who handle billing and insurance processing as well as the marketing of your practice. Additionally, we manage all personnel, political and legal issues. Let us develop your practice and give you the tools you need to provide patient-centered, state-of-the-art clinical care, without the burden of practice management and appointment or patient quotas. There is a BETTER way!
2. What is the DMHC practice philosophy?
The DMHC Mission is to help patients receive the best in clinical care with as much dignity and independence as possible, for as long as possible, in their preferred environment. We seek to provide care that is proactive, patient-centered and prevention-oriented. We see patients often and in detail, and respond promptly to urgent and changing care needs.
We seek to convert the reactive, crisis-oriented style of care into a proactive, preventive approach that leads to better outcomes and keeps patients healthy, productive and at home. We are committed to providing care that keeps all patients, particularly our seniors and most complex, on an even keel – reducing unnecessary ER visits, hospitalizations, and 30-day readmissions.
3. What exactly is a “residentialist”?
A Residentialist is a clinician specially trained in and dedicated to providing care to patients in home or onsite environments. Practitioners of residential medicine include physicians, physician assistants and nurse practitioners who engage in clinical care, advocacy or leadership in the field of home-based primary 
care medicine. Residentialists are expert in assessing patient environments and providing comprehensive, proactive and preventive onsite care to even the most complex medical cases.
4. What services does DMHC offer its patients?
DMHC provides the same medical services you expect from a traditional office-based medical clinic. Our specially trained clinicians provide the following services: comprehensive physical examinations including camp, sports and employee physicals, annual Medicare wellness visits, medication prescription and management, chronic disease evaluation and management, diagnostic testing (such as EKGs, x-rays, and ultrasounds), blood work and lab testing, immunizations, hospice and palliative care, diabetic and vision screenings, wound care and more. Our clinicians all specialize in internal or family medicine and are often credentialed in subspecialties such as geriatrics, infectious disease, trauma and emergency care, palliative care and more.
Also, the DMHC clinical team provides complete care coordination, working with patients, their families and their insurance companies to coordinate with specialists, home care services medical device and equipment deliveries, and when more involved testing is required.
5. What does a typical practice day look like?
Flexible Scheduling is just one of DMHC’s many benefits. You, not your appointment book, decide when you start your day and how you go about seeing patients. Work 3, 4 or 5 days a week – it’s up to you. Typically, you see between 10 – 15 patients a day, divided between only two or three locations.
You have your own panel of patients whom you’ll see often and in depth. On each visit, you spend as much or as little time as needed with each patient. This allows you the ability to think and work through even the most challenging clinical problems. No longer will you have to triage everything to subspecialists because you only have enough time to figure out a referral plan.
6. Is DMHC compensation competitive with conventional models?
Yes, and in fact in most cases, it’s better. DMHC clinicians earn in the top 5% of primary care specialists in the same community. That’s because we’ve mastered the business of medicine. We know how to document, bill, and collect in a way that ensures our clinicians are paid appropriately for everything they do – without spending valuable time struggling with unwieldy electronic systems that are anything but clinician friendly.
Also, there are no such things as “no shows,” and therefore no double or triple booking, plus no time wasted on empty waiting rooms or navigating complicated appointment calendars.
7. How are my DMHC territory and patient panels established?
Our service territory spans the state of North Carolina and Upstate and Lowcountry South Carolina. Each clinician will be assigned patient panels within a geographic service area that is based on their home location and on DMHC’s needs at the time. Ideally, no practitioner travels more than 1 hour to any given appointment location.
8. How does DMHC provide ongoing support to its clinicians?
DMHC clinicians are supported by an unrivaled network of industry professionals who handle the business, management, personnel and political problems that plague many medical practices today. Each clinician works with his or her own dedicated team of Clinical Organizers who serve as an in-office extension of everything performed in the field.
We market your services, develop your practice, and give you the state-of-the-art tools needed to provide patient-centered, care, without all the hassles. Our EHR system is among the best in the business, designed to provide real-time patient updates to our clinical team, streamline paperwork and allow clinicians to focus more of their time and energy on patient care. Our goal is to consistently operate at the confluence of high tech and high touch, practicing medicine like it should be, delivering better care and achieving better patient outcomes.
9. How do I contact DMHC to learn more or to apply for a position?
Thank you for your interest in DMHC. We are always looking for qualified candidates and staffing needs change on a frequent basis. Please visit our Careers page to learn about current openings and submit an application. Alternatively, you may also contact Alan Kronhaus, MD and CEO at akronahus@doctorsmakinghousecalls.com or Amy Whitley, Clinical Recruitment Specialist at awhitley@doctorsmakinghousecalls.com for more information. Both can also be reached toll free at 844-932-5700.
