DMHC’s Community Relations team works with over 200 senior living communities across the state, building strong relationships with those we are already serving and introducing our practice to prospective communities. When we drop by a new community, our primary goal is to say hello and to learn the names of key contacts for follow up. We are delighted if care coordinators or executive directors have a few minutes to review the DMHC program with us. But I don’t believe any of us truly expect someone to throw up their hands in joy and say, “Follow me. We need you!” on introduction. And yet, that was our experience on the first visit to Brookdale Pinehurst where the warm reception has quickly generated a strong working partnership and shared vision for superior service that enhances the wellbeing of each resident whose lives we touch.
Our Chief Medical Officer, Dr. Shohreh Taavoni, likes to say the answer to every question is “YES!”, and when the leadership team at Brookdale Pinehurst asked at our initial meeting whether we could have everything in place to begin seeing patients immediately for a new resident moving in that day, we were able to make it happen. We established a weekly scheduled visit day with Dr. Parminder “Rippy” Khara, MD, onsite lab and imaging services were set up, and three newly registered patients were seen two days later.
Today, the Brookdale team in Pinehurst tells us Dr. Khara felt like one of the family from her first day there and they recently hosted a “Beat the Heat, Cool Cocktail Party” reception to introduce DMHC and Dr. Khara to residents, family members and prospective residents of the community. The gracious and ever-upbeat staff of Brookdale Pinehurst made it easy for Dr. Khara, and Martha Grove Hipskind (of the DMHC Community Relations team) to visit with residents and families and share the many DMHC benefits with them. Dr. Khara is pictured here at left with BDP Executive Director, Laura Cleveland.
It was a fun-filled event, with delicious food and lots of resident mingling and we were able to see first-hand the many unique offerings of this community. Certainly, there is no shortage of activity here – and, award-winning activity at that! Recently, Julie “Bunny” Kegler, BDP’s Activity Director for more than 18 years, accepted the 1st place award in the recent art exhibit contest sponsored by the Moore County DSS. The work she and residents created was designed to bring awareness to the issue of Elder Abuse. Bunny and BDP’s Office Coordinator, Jillian Martin are pictured below at right.
Together with Kris Galloway, BDP’s extraordinary Director of Marketing, this community creates offerings for the residents that are thoughtful and engaging and embrace the “Brookdale Celebrates” program which combines educational opportunities, themed experiences, special events and group activities spotlighting different cultures and cuisines.
The entire staff of Brookdale Pinehurst embodies the communities’ mission of enriching residents’ lives by delivering care that is both compassionate and respectful. In keeping with our shared mission and vision for optimizing the health and independence of BDP residents, DMHC and Dr. Khara will begin providing continuing education to the community, starting with a talk on Memory Change and Aging, on Wednesday, August 24 at 2:00. We hope residents and families will join us for this important topic, one that highlights normal changes in memory as we grow older while also addressing non-normal changes, including warning signs and practical action steps. Brookdale Pinehurst is located at 17 Regional Drive, Pinehurst, NC 28374. For more information you may contact them at 910.235.0700 or visit the BDP website.