Patients and Families,
Doctors Making Housecalls has been listening to comments and concerns that our patients and their family members have brought to our attention regarding the patient portal. In our constant pursuit to improve our patient’s and caregiver’s user experience, we will be shutting down the patient portal. We are currently in the process of transitioning to a new medical record system along with a new improved patient portal experience.
The Patient Portal will be unavailable during this transition.
For any concerns regarding:
- Visit Information or Doctor’s Notes
- Appointment Dates and Times
- Prescription Refills
- Contacting Your Healthcare Provider
Please reach us at firstname.lastname@example.org or by phone at our toll-free number (844) 932-5700 extension 620 and our talented team will assist you in getting the support you need.
For insurance changes, patient balances, and any billing related questions, you can reach out to our billing team at email@example.com or by phone (844) 932-5700 extension 499.
We apologize for any inconvenience this may cause. We think that you will be as excited as we are about the new and improved patient portal. We are proud to announce that there will be patient portal phone apps where you can access all of the same functionality of our website-based patient portal.